Erxes vs Frappe Helpdesk

Two self-hosted Ticketing apps, compared on the facts we track: GitHub popularity and activity, license, language, Docker images and a rough hosting estimate.

Side by side

ErxesFrappe Helpdesk
DescriptionMarketing, sales, and customer service platform designed to help businesses attract more engaged customers.Helpdesk software which helps you streamline your company's support, offers an easy setup, clean user interface, and automation tools to resolve customer queries efficiently.
GitHub stars4,1113,478
Forks––
Open issues––
Commits (12 months)2.7k3.2k
Last activity2026-11-042026-11-04
Latest release3.4.13 (2026-11-04)v16.1.0 (2026-11-04)
Maintenance healthActiveActive
LicenseAGPL-3.0, Commons-ClauseAGPL-3.0
Language / platformDocker, NodejsDocker
Docker Hub image––
Docker pulls––
Est. server size~1 GB, 1 vCPU~1 GB, 1 vCPU
Est. hosting from$5/mo$5/mo
CategoriesTicketingTicketing
LinksWebsite · SourceWebsite · Source

What the numbers say

Summary: On the numbers we track, Erxes and Frappe Helpdesk are evenly matched. The right choice depends on the features you need — read both project descriptions and docs.

This summary is generated from GitHub, Docker Hub and awesome-selfhosted data as of 2026-11-05. It does not rate features or quality.

Frequently asked questions

Is Erxes or Frappe Helpdesk more popular?

They are close: Erxes has 4,111 GitHub stars and Frappe Helpdesk has 3,478 (as of 2026-11-05).

Which is more actively maintained, Erxes or Frappe Helpdesk?

Commits in the last 12 months: Erxes 2,688, Frappe Helpdesk 3,220. Both had repository activity on 2026-11-04. Releases in the past year: Erxes 10+, Frappe Helpdesk 10+. Our health labels: Erxes is “Active”, Frappe Helpdesk is “Active”.

What licenses do Erxes and Frappe Helpdesk use?

Erxes: AGPL-3.0, Commons-Clause. Frappe Helpdesk: AGPL-3.0. Note: Erxes includes a non-free license component.

Can I run Erxes and Frappe Helpdesk with Docker?

We did not detect a Docker Hub image for either app. The upstream listing mentions Docker as a deployment option for Erxes and Frappe Helpdesk. Check each project's documentation for install options.

Read more

Erxes

Marketing, sales, and customer service platform designed to help businesses attract more engaged customers.

Active ★ 4.1k AGPL-3.0, Commons-Clause 🐳 Docker~$5/mo

Frappe Helpdesk

Helpdesk software which helps you streamline your company's support, offers an easy setup, clean user interface, and automation tools to resolve customer queries efficiently.

Active ★ 3.5k AGPL-3.0 🐳 Docker~$5/mo

Browse all self-hosted Ticketing apps.

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