Self-hosted Ticketing software

Helpdesk, bug and issue tracking software to help the tracking of user requests, bugs and missing features.

23 apps, ranked by GitHub stars weighted by maintenance health.

Alternatives to JiraAlternatives to ZendeskAlternatives to Intercom

Zammad

Easy to use but powerful support and ticketing system.

Actively maintained ★ 6.1k AGPL-3.0 ~$20/mo

FreeScout

Email-based customer support application, help desk and shared mailbox (alternative to Zendesk and Help Scout).

Actively maintained ★ 4.6k AGPL-3.0 🐳 Docker~$5/mo

Erxes

Marketing, sales, and customer service platform designed to help businesses attract more engaged customers.

Actively maintained ★ 4.1k AGPL-3.0, Commons-Clause 🐳 Docker~$5/mo

Frappe Helpdesk

Helpdesk software which helps you streamline your company's support, offers an easy setup, clean user interface, and automation tools to resolve customer queries efficiently.

Actively maintained ★ 3.5k AGPL-3.0 🐳 Docker~$5/mo

Libredesk

Modern omnichannel customer support desk. Live chat, email, and more in a single binary.

Actively maintained ★ 3.1k AGPL-3.0 🐳 Docker~$5/mo

Bugsink

Real-time error tracking for your applications with all the details in one place. Easy setup with clear instructions included.

Actively maintained ★ 2.2k ⊘ Proprietary 🐳 Docker~$5/mo

MantisBT

Bug tracker, fits best for software development.

Actively maintained ★ 1.8k GPL-2.0 ~$5/mo

Request Tracker

Enterprise-grade issue tracking system.

Actively maintained ★ 1.2k GPL-2.0 ~$3.5/mo

ITFlow

Client IT documentation, ticketing, invoicing and accounting for MSPs (Managed Service Providers).

Actively maintained ★ 1k GPL-3.0 ~$5/mo

Bugzilla

General-purpose bugtracker and testing tool originally developed and used by the Mozilla project.

Actively maintained ★ 864 MPL-2.0 ~$3.5/mo

Rustrak

Error tracking server compatible with Sentry SDKs, using 32 MB of memory at idle with SQLite storage.

Actively maintained ★ 835 GPL-3.0 🐳 Docker~$3.5/mo

OTOBO

Flexible web-based ticketing system used for customer service, help desk, IT service management.

Actively maintained ★ 340 GPL-3.0 🐳 Docker~$3.5/mo

GlitchTip

Error tracking app to collect errors reported by your app.

Actively maintained ★ 170 MIT 🐳 Docker~$5/mo

BugPin

Visual bug reporting and ticketing tool for web applications.

Actively maintained ★ 48 AGPL-3.0, MIT 🐳 Docker~$5/mo

Deskpro

On-Premise help desk software that includes email, chat, voice & help centre publishing. Full visible source code and API.

Health unknown ⊘ Proprietary ~$5/mo

EKSO

Help desk ticketing and project/issue tracker.

Health unknown ⊘ Proprietary 🐳 Docker~$5/mo

Forgejo

Lightweight software forge focused on scaling, federation, and privacy (fork of Gitea).

Health unknown MIT 🐳 Docker~$3.5/mo

Full Help

Simple, easy to use help desk & knowledge base software. Custom branding, custom themes, restful API, communication channels, multi-company support, multi-language support, and much more! At least 1 new release per month.

Health unknown ⊘ Proprietary ~$5/mo

JIRA

Professional and extensible issue tracker.

Health unknown ⊘ Proprietary ~$10/mo

Jitbit Helpdesk

Help desk software - simple but powerful.

Health unknown ⊘ Proprietary ~$5/mo

Roundup Issue Tracker

Simple-to-use and -install issue tracking system with command-line, web, REST, XML-RPC, and e-mail interfaces. Designed with flexibility in mind - not just another bug tracker.

Health unknown MIT, ZPL-2.0 🐳 Docker~$5/mo

SupportPal

Powerful help desk software - easy, fast and intuitive.

Health unknown ⊘ Proprietary ~$5/mo

Telebugs

Lightweight error tracker without a subscription (alternative to Sentry).

Health unknown ⊘ Proprietary 🐳 Docker~$5/mo

Related categories

Task Management & To-do ListsSoftware Development - Project Management