Erxes vs FreeScout

Two self-hosted Ticketing apps, compared on the facts we track: GitHub popularity and activity, license, language, Docker images and a rough hosting estimate.

Side by side

ErxesFreeScout
DescriptionMarketing, sales, and customer service platform designed to help businesses attract more engaged customers.Email-based customer support application, help desk and shared mailbox (alternative to Zendesk and Help Scout).
GitHub stars4,1114,640
Forks––
Open issues––
Commits (12 months)2.7k859
Last activity2026-11-042026-10-31
Latest release3.4.13 (2026-11-04)1.8.249 (2026-10-31)
Maintenance healthActiveActive
LicenseAGPL-3.0, Commons-ClauseAGPL-3.0
Language / platformDocker, NodejsPHP, Docker
Docker Hub image––
Docker pulls––
Est. server size~1 GB, 1 vCPU~1 GB, 1 vCPU
Est. hosting from$5/mo$5/mo
CategoriesTicketingTicketing
LinksWebsite · SourceWebsite · Source

What the numbers say

Summary: Erxes leads on commit activity. The right choice depends on the features you need — read both project descriptions and docs.

This summary is generated from GitHub, Docker Hub and awesome-selfhosted data as of 2026-11-05. It does not rate features or quality.

Frequently asked questions

Is Erxes or FreeScout more popular?

They are close: Erxes has 4,111 GitHub stars and FreeScout has 4,640 (as of 2026-11-05).

Which is more actively maintained, Erxes or FreeScout?

Erxes had more commits over the last 12 months (2,688 vs 859). The last recorded activity was 2026-11-04 for Erxes and 2026-10-31 for FreeScout. Releases in the past year: Erxes 10+, FreeScout 10+. Our health labels: Erxes is “Active”, FreeScout is “Active”.

What licenses do Erxes and FreeScout use?

Erxes: AGPL-3.0, Commons-Clause. FreeScout: AGPL-3.0. Note: Erxes includes a non-free license component.

Can I run Erxes and FreeScout with Docker?

We did not detect a Docker Hub image for either app. The upstream listing mentions Docker as a deployment option for Erxes and FreeScout. Check each project's documentation for install options.

Read more

Erxes

Marketing, sales, and customer service platform designed to help businesses attract more engaged customers.

Active ★ 4.1k AGPL-3.0, Commons-Clause 🐳 Docker~$5/mo

FreeScout

Email-based customer support application, help desk and shared mailbox (alternative to Zendesk and Help Scout).

Active ★ 4.6k AGPL-3.0 🐳 Docker~$5/mo

Browse all self-hosted Ticketing apps.

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